Instagram Keeps Crashing: 5 Easy Solutions
Now that the “Sorry, there was a problem with your request” problem is fixed, a large number of Instagram users have recently reported that their app keeps crashing.
While Instagram was quick to release a patchwork to eliminate this error, many of the users still continue to face the problem.
Irrespective of whether you are an individual or a brand, the Instagram app crashing problem can be very annoying to anyone.
Fortunately, there a few quick fixes to the problem.
No matter if you use Android or iOS, we have a list of solutions that are sure to eliminate this inconvenience.
Read more : How to report a problem to Instagram – Simple ways to report on Instagram
Top Solutions for Instagram App Crashing Problem
Close the running apps
One of the common reasons for the Instagram app crashing is multiple apps running on your phone in the background.
This happens because all the apps that run in the background continue to eat up the RAM of your device and not leaving an adequate memory for the Instagram app.
You’ll see that your device starts lagging if there are multiple apps running in the background and if you try to use Instagram, the app would crash unexpectedly.
A simple solution to this problem is to close the apps running in the background and then try re-launching the app.
If you’re using an iOS device, press the home button twice and simply swipe up the apps you do not want to use.
In Android devices, accessing the recently used apps varies from phone to phone. In most devices, you can press the square button to find all your recently used apps.
Close the ones you don’t need and then try re-launching the Instagram app.
If you have a business page on Instagram and use it to market your product or service and get more Instagram likes, the app crashing problem can also affect your marketing efforts.
If closing the apps running in the background doesn’t solve the problem, try clearing some space from your phone.
As the phones start running out of storage space, their efficiency falls considerably. This can result in a host of problems, including Instagram app crashing.
Check the storage of your device and if you’re on the last bits, try deleting some apps, songs, videos, and pictures.
If you can’t be ruthless with your favorite content stored in your phone, you could at least transfer them to another device or your computer or laptop.
Once there is some space on your device, try to launch the app again and it should now work perfectly.
Restart the device or update the app
If the tricks discussed above have not already resolved the issue, try restarting your device.
Turn off your mobile phone, wait for about 4-5 minutes and turn it on again. Now try to use the app and the problem should’ve been gone by now.
Another quick fix is to see if there is a new version of the Instagram app available.
This is a common problem among users who’ve disabled automatic app updates.
If none of the solutions work, visit the Play Store or App Store and search for Instagram to see if there is a new update.
Install the update and you’ll be able to use the Instagram app without any crashes or errors.
Uninstall and re-install the app
If you’re losing Instagram comments, likes and followers due to the app crashing problem, one very popular solution is to uninstall the app and re-install it.
Sometimes, there can be internal phone issues that might be affecting the performance of the Instagram app on your phone.
If you’ve already tried the solutions listed above and the problem continues to exist, uninstall the Instagram app and then install it again.
Once installed, enter your Username and Password and try using the app for some time. The app should not crash now.
Reset or reboot the device
The last resort if your Instagram app continues to crash is to reset or reboot your device.
Depending on whether you’re using an Android or iOS device, you can search for the steps to reset your device.
But make sure that you use this fix only when the above solutions don’t work.
Resetting the app would probably delete all the data from your mobile phone. Thus, it is better to transfer the data to another device or computer before resetting.
Once the reset is done, try to install the Instagram app again and it should work perfectly fine now.
Learn more : Instagram Live is not working. How to Fix it in Few minutes?
Contact Instagram Support
While it is highly unlikely, there can be instances where your Instagram app continues to crash even after trying the solutions discussed above.
In such cases, Instagram Help Center can provide advanced solutions. There can be terminal errors or malware or bugs resulting in the crash and the support team would be better able to help.
You can get in touch with their support team through email or by visiting their online support page.
Problems like crashing apps are frustrating and mainly occur when you least expect them.
They disable you from staying in touch with your Instagram followers and can negatively affect your reputation on the platform.
If you’re struggling with the Instagram app crashing problem and are yet to find a solid solution, try the fixes listed above and one of them is sure to resolve your problem.